Education System | Tiered Growth System
Here at PAW Health, we try to embrace the idea of every individual having a growth mindset. We have different tools for defining and creating accountability and ways in which we can sort of work together better as a team and really focusing on culture and core values. When we start to talk about role effectiveness and we start to talk about how are we doing our actual jobs and our responsibilities, we need to have a very deliberate process on how to commingle those two things.
How are we working on culture and core values? But how are we also working on our role and sort of responsibilities within a clinical setting? Our education system focuses on taking all of these people students to professionals and deliberately moving them through a process that allows us to have constant touch points on where are we struggling, where are we succeeding and how can you actually grow within the team. Within the education system. There are four tiers.
Tier one focuses more on what we call onboarding. Individuals are working more closely with our senior accountability officer to just kind of see what it is we as an organization are offering. Is this an environment where you feel as if you can thrive? More importantly, do we think that you have the skill set to learn? Because for us, it’s not so much that you have to come in knowing everything about the job and you have to be one hundred percent efficient and have a top tier performance in everything that you do. Tier one is just an exposure, but it gives you a real quick snapshot of what to expect into the coming months and coming years.
Tier two is what we refer to as basic training, and during basic training, individuals are integrated into the team on a more one on one and group basis. We’re really trying to focus on what are your strengths and what are your weaknesses, and you also want to feel us out and sort of what are the strengths and what are the weaknesses?
Where are the areas in which we can grow? And as we start to identify those areas in which we can grow, we can start to put together a growth plan.
And that’s what leads us into tier three. Tier three is referred to as our growth plan.
The growth plan is every six months, so twice a year, each individual will meet with the senior accountability officer and integrate with their supporting role members. In a very deliberate sense, twice a year we’re going to have these touch points on where are you succeeding, where are you struggling?
But that’s not to mean that your growth plan is only going to be developed every six months. Part of the growth plan may have weekly elements it may have monthly elements and other resources for you to use to implement your growth plan.
We have scheduled performance reviews that the interval is a little bit different between employees and students. And for student mentees, the interval of the performance review actually coincides with their university requirements. So here at PAW Health, we actually just match up the performance review to be at the end of their clinical experience.
As we start to move through our performance reviews, as we start to move through our growth plans, we arrive at Tier four, which is what we refer to as professional advancement.
We’ve split out tier four into two parts. Either individuals are going to take the opportunity to advance things locally. We call that individual advancement. It’s the opportunity of growing the team locally and being the best team that we can here, and creating an environment in which we can learn and really upholding the fundamentals that make PAW Health different. The other side is we’re talking about industrial advancement. That’s where we actually, as individuals sort of leave that local setting and start to integrate more into the industry to take our fundamentals, our policies our procedures, our way of thinking, accountability, all of the benefits and all of the positivity that we have within PAW Health and bring it to the industry, bring it to another location so we can have a greater impact on serving the patient and educating the caregiver on a nationwide international basis.