Meet the PAW Health Team

Dr. Katie Niksich is a veterinarian who’s passionate about helping animals, supporting their caregivers, and building strong, collaborative teams. Her career spans clinical practice, leadership, and mentorship roles with positions ranging from associate veterinarian, clinical instructor, and Chief Operating Officer. In 2015, she and her husband founded PAW Health Network, Inc and provide 24-hour veterinary care to the central Wisconsin region and beyond. Dr. Niksich completed her undergraduate studies in biology at the University of Minnesota and went on to earn her Doctor of Veterinary Medicine from the Michigan State University College of Veterinary Medicine. She later broadened her expertise with a Master of Public Health, concentrating on food safety, biosecurity, and disaster preparedness. She also holds the Certified in Public Health (CPH) credential, reflecting her comprehensive mastery of core public health knowledge and competencies. Most recently, her dedication to enhancing the emotional and physical wellbeing of animals led her to complete and maintain her Fear Free Veterinary Professional Certification. Additionally, she volunteers at the Humane Society of Marathon County and for the PTO at her children’s schools. She enjoys spending time with her family, walking, reading, and watching crime dramas.

Dr. Ruston-Bray approaches veterinary medicine with a simple but powerful philosophy: every day is an opportunity to learn. Driven by a deep-seated curiosity and a commitment to clinical excellence, she is dedicated to continuously evolving her case management and procedural skills to provide the highest standard of care for every patient. She is particularly passionate about the emotional well-being of her patients, specializing in stress-mitigation strategies to ensure a calmer, more comfortable experience both in the clinic and at home. In addition to behavioral wellness, Dr. Ruston-Bray provides a compassionate voice for senior pets and those facing chronic illness. She finds deep purpose in guiding families through quality-of-life and end-of-life discussions, offering the insights and perspective needed to navigate these difficult transitions with dignity and clarity. Whether managing routine wellness exams or navigating high-energy weekends with complex urgent care cases, Dr. Ruston-Bray thrives in a collaborative environment. She believes the heart of veterinary medicine lies in the shared dedication of the team, and her commitment to the global veterinary community is highlighted by her volunteer work providing essential surgical services in Guatemala. “Veterinary medicine is filled with the most compassionate people I’ve ever met. They stay focused on their patients and provide incredible love and care, often in spite of an exhausting field of work. I am proud to work alongside them.”

Dr. Gums approaches veterinary medicine not just as a career, but as a family legacy. Growing up in the Wausau area, she discovered her calling while volunteering at her mother’s cat rescue and working alongside her grandmother, who is also a veterinarian. After earning both her undergraduate and veterinary degrees from UW-Madison, she returned home, eager to serve the community that raised her. As a dedicated advocate for her patients, Dr. Gums views herself as both a healer and an educator. She operates under the mantra, “Proceed as if success is inevitable,” a mindset that guides her pursuit of excellence in urgent care and preventative medicine. Drawing on years of experience bottle-feeding neonatal kittens, she serves as a specialized resource for feline medicine and neonatal care, finding deep fulfillment in protecting vulnerable patients during their earliest stages of life. Grounded in the belief that there is no such thing as a “bad question,” she is committed to community education and empowering caregivers with the knowledge their pets need to thrive. For Dr. Gums, the most rewarding aspect of her work is witnessing a pet’s true personality shine through once they have recovered from an illness. This same passion extends to her own home, where she cares for two domestic shorthairs, Asher and Milo. Asher, now eight years old, holds a special place in her heart as a former bottle-fed kitten she raised herself. Off the clock, Dr. Gums fully embraces the Wisconsin landscape, spending her free time hiking, camping, and enjoying the outdoors. “I love being able to be a voice for animals within the community. My goal is to continue growing my skill set to become a force of change in the veterinary field while providing the highest level of care to our local pets.”

Since the age of seven, Dr. Wetzel has known that her calling was to become a veterinarian. While her initial inspiration sprang from a childhood love for animals, her passion has grown into a deep appreciation for complex medical problem-solving and the human connections formed within the clinic. She shows up every day to advocate for those who cannot speak for themselves and to support caregivers through both the best and hardest moments of their pets’ lives. Dr. Wetzel is particularly passionate about the technical and diagnostic aspects of surgery and dermatology. She enjoys the hands-on teamwork required in the operating room and the methodical puzzle of dermatological cases, both of which allow her to make a tangible, immediate impact on a patient’s daily comfort. As a dedicated educator, she also emphasizes the importance of preventative care, specifically regarding the impact of spay and neuter programs on animal health and community welfare. When she isn’t practicing medicine, Dr. Wetzel is an avid reader who enjoys spending time with family and experimenting with her new sourdough starter. She also shares a unique hobby with her sister, operating a rabbitry business and competing in ARBA rabbit shows.
Her home is rounded out by two beloved pets: Finn, a typical Labrador Retriever who loves naps and mischief, and Norbert, a playful one-year-old cat with a big personality. Whether managing a chronic condition or performing a routine procedure, Dr. Wetzel remains committed to her primary goal: helping pets and the people who love them. “Happiness can be found, even in the darkest of times, if one only remembers to turn on the light.”

Dr. Halfmann is a driven veterinarian who thrives on the variety and complexity of animal medicine. Driven by a natural aptitude for science and a desire to help patients who cannot speak for themselves, she was drawn to the profession because of the diverse skill sets it requires—from interpreting radiographs and performing ultrasounds to managing complex medical cases. For Dr. Halfmann, the “why” behind her work is simple: she loves the daily challenges the clinic brings and the support of an incredible team. This deep appreciation for teamwork and high-level performance stems from a lifelong athletic background. Before entering the clinic, she spent years competing across a wide range of sports—including volleyball, basketball, rugby, hockey, and softball. With a mindset geared toward action and resolution, Dr. Halfmann is particularly passionate about surgery. She identifies as a problem solver at heart and finds great satisfaction in the tangible results of surgical intervention. One of her most memorable career milestones involved performing a successful emergency thoracotomy on a dog impaled by a large branch—a high-stakes case where her quick thinking and technical skill saved a life against all odds. Dr. Halfmann’s “problem solver” nature isn’t limited to the clinic; it’s a trait she carries into her most important role as a mother. While her younger years were filled with high-adrenaline adventures like skydiving and bungee jumping, as well as travels across Europe, Africa, and Australia, she now values her time away from the clinic to simply relax and recharge. Whether she is navigating a routine check-up or a complex surgical procedure, Dr. Halfmann remains focused on providing honest, compassionate care rooted in a genuine love for the craft of medicine. “We really care… Many nights I stay awake thinking about cases I saw during the day and wonder how they are doing.”

Dr. Olivia Roeske-Kretzer’s career is the perfect marriage of her childhood love for animals and her fascination with science. As a veterinarian, she thrives on the challenge of solving medical “mysteries” to help her patients feel their best. She is particularly passionate about the fast-paced nature of urgent care, emergency medicine, and surgery. Driven by a desire to provide exceptional service to her community, Dr. Olivia shows up every day with the goal of learning something new and continuously evolving as a clinician. At the heart of Dr. Olivia’s practice is a simple, powerful truth: she and her team truly want what is best for every pet that walks through the door. She approaches each case with a commitment to both the animal’s wellbeing and the caregiver’s peace of mind. Whether she is performing a complex surgery or navigating an emergency, her focus remains on providing high-quality care and fostering trust within the community she serves. Off the clock, Dr. Olivia enjoys a variety of activities, from thrift shopping and attending concerts to playing pickleball and video games. She is an avid reader and puzzle lover who also enjoys a good TV binge-watch to unwind. Her home life is centered around her three companions: Whiskers, a 10-year-old Tuxedo cat; Cinny, a fluffy 2-year-old long-haired tabby; and Opal, a spirited 6-year-old Corgi.

Carlo A. Riolo, DVM, is a veterinary industry leader rebuilding the animal side of medicine through bold, culture-first collaboration. A Michigan State University graduate, since 2006, Dr. Riolo has served on the front lines of after-hours and urgent care since 2006. He founded PAW Health on a practical system for perpetual growth grounded in Collaborative Identity, Communication and Actions. Dr. Riolo equips leaders and teams to navigate conflict, deepen understanding, and drive sustainable development — while separating professional issues from personal problems so real solutions replace emotional friction. His work champions the “creative destruction” of outdated systems: derailing delusions and dismantling dysfunction to build healthier work environments. For Dr. Riolo, prioritizing team care is as important as patient care. As such, within his practice, he emphasizes talent development, equitable compensation and benefits, and meaningful mentorship for students and new graduates. Central to Dr. Riolo’s teachings are the 5 C’s of Collaboration — Commitment, Clarity, Competency, Confidence and Consistency. Direct and purpose-driven, Dr. Riolo builds frameworks that calm chaos, treat root causes and make ownership worth protecting.

Here | To | Help Trevor’s path into the veterinary profession was less about a childhood dream and more about finding a meaningful transition from the world of truck driving. After starting as a Veterinary Assistant, he discovered a natural aptitude for the field and worked his way up to become a Certified Veterinary Technician. For Trevor, showing up every day is simply about getting the job done and being there for the patients who need him. Trevor is deeply fascinated by the underlying science of veterinary medicine, with a particular interest in Emergency and Critical Care. He excels in high-stakes environments and finds the most satisfaction in navigating complex, difficult surgical cases. Driven by a pragmatic and grounded perspective, his career aspirations are centered on a vital community need: ensuring that Central Wisconsin has access to reliable, round-the-clock pet care. He is a firm believer in transparency within the field, often reminding others that those in veterinary medicine choose this path out of a genuine commitment to the work rather than financial gain. Outside of the clinic, Trevor embraces a balanced and outdoorsy lifestyle that reflects his practice of Taoism. He frequently finds his “zen” through a mix of active and mindful pursuits, whether he is camping, fishing, grilling, or diving into a good book. At home, he is accompanied by Tasslehoff, a French Bulldog who—despite the breed’s reputation for being quirky—has yet to master the art of predicting the weather. “Change the way you see the world and the world you see will change”

Considerate | Intuitive | Resilient Ray’s journey into veterinary medicine was hugely inspired by her Papa, who always encouraged and supported her interests. Her career has become a way to honor his memory while following the passion he helped build from a young age! While working at PAW, Ray discovered her passion for clinical pathology, finding great fulfillment in running laboratory diagnostics and analyzing samples under a microscope. Ray’s career aspirations include working in rescue and wildlife rehabilitation, where she can apply her skills further & combine her passions with conservation & rehabilitation efforts. Off the clock, Ray enjoys working on creative projects and getting lost in a good book.
“Normal is an illusion. What is normal for the spider, is chaos for the fly.” — Morticia Addams

Musician | Passionate | Anime Enthusiast  Renee’s journey into veterinary medicine began with a simple desire to expand her knowledge of animal well-being. Today, she is a dedicated Certified Veterinary Technician who finds her daily inspiration in the bond she shares with her own pets. Renee believes that every veterinary professional started from a place of learning, and she is committed to using her experience and education to help caregivers make the best-informed decisions for their pets’ health. Renee is particularly passionate about spay and neuter services and the technical precision of sedation monitoring. She finds deep satisfaction in patient advocacy, ensuring that every animal under her care remains safe and comfortable during procedures. Whether she is managing a complex hospitalization—such as a memorable case involving an impaction from mosquito bits—or continuing to grow her skills in dental cleanings, her goal remains the same: providing high-quality care that improves long-term outcomes for her patients. When the scrubs come off, Renee is a creative spirit with a wide range of interests. A musician and avid anime fan, she even let her love for iconic characters shine on her wedding day by basing her bridal look on Maleficent. For relaxation, she enjoys the great outdoors and puzzling! At home, Renee is greeted by a lively duo: Pumpkin Pie, who loves to reach up for attention, and Isabella, who prefers vocal chirps and affectionate headbutts. “Destiny is a funny thing. You never know how things are going to work out.” — Uncle Iroh

Tenacious | Compassionate | Curious With over a decade of experience at PAW, Sarai has turned a lifelong love for animals into a distinguished career in veterinary medicine. While she began her journey in wildlife rescue and rehabilitation, a single job shadow experience shifted her focus toward the fast-paced world of emergency care. For Sarai, the motivation is simple: being the advocate that patients need when everyone else is closed. Sarai thrives in the “chaos turned to order” that defines urgent care. She is particularly drawn to the variety and technical challenges of emergency medicine, where no two days are ever the same. This passion for high-stakes problem-solving has fueled her primary career aspiration: obtaining VTS Certification in Emergency and Critical Care. Drawing on years of experience—including specialized work with avian traumatic brain injuries at a Chicago wildlife center—Sarai brings a unique depth of knowledge to the team. She is a strong proponent of pet insurance and proactive communication, always striving to work within a caregiver’s budget to ensure every patient receives the best possible life-saving care. When not managing emergencies, Sarai enjoys the quiet rhythms of gardening, baking, and hiking. She is also a dedicated lifelong learner with a particular soft spot for pigeons and doves, often sharing the fascinating history of their domestication with others. Her home is a lively sanctuary filled with family and a diverse group of beloved animals. Inside, the house buzzes with the energy of two dogs—Mando, a spirited Pittie mix, and Rey, a tiny Chihuahua—alongside three distinct cats named Bella, Mitten, and Ahsoka, a unique Cornish Rex. The vibrant life indoors seamlessly extends to the backyard, which serves as a peaceful retreat featuring a tranquil Koi pond and a bustling flock of chickens.

Compassionate | Ambitious | Introverted Growing up on a farm surrounded by a wide variety of animals, Olivia developed an early love for creatures great and small that eventually merged with a deep interest in the medical field. Today, she shows up every day with a mission to bridge the gap between medical professionals and pet owners. By prioritizing clear communication and education, Olivia empowers caregivers to understand preventative measures that prolong the lives of their beloved companions. Above all, she believes in treating every patient with the same level of compassion and high-quality care she would provide to her own pets.
While Olivia is a dedicated advocate for domestic pets, she possesses a unique and profound passion for wildlife and exotic medicine, with a specific focus on primatology. For the past four years, she has volunteered at a primate sanctuary, serving as a caretaker for rhesus macaques and vervet monkeys. This experience caring for retired laboratory and rescued primates has fueled her career aspiration to become certified in wildlife and exotic care, with the ultimate goal of contributing to global conservation and fieldwork. Her family includes two St. Bernards, Mabel and Weston, who are self-described “big babies” that love chasing squirrels, and a 12-year-old cat named Carol who insists on sleeping on Olivia’s head every night. The household also features a mother-son goat duo, Franklin and Susan, who spend their days sunbathing and snacking on green beans, as well as a newcomer ocelot gecko named Dino and a flock of a dozen chickens. When she isn’t tending to her animals or volunteering at the primate sanctuary, Olivia stays grounded through weightlifting, golfing, baking, and getting lost in a good book. “I know how much love we all have for pets and how difficult it is to see them suffer. I strive to make owners aware of preventative medicine and insurance to ensure they have the support they need when it matters most.”

Empathetic | Reliable | Compassionate Alison’s career is driven by a lifelong desire to help animals and support her community. Working as a Certified Veterinary Technician, she shows up every day knowing she has the opportunity to make a tangible difference and help save lives. One of her absolute favorite aspects of the job is assisting with newborn animal care—most notably, a memorable case where she successfully helped resuscitate a litter of ten Munsterlander puppies. Looking ahead, she aims to continually grow her medical skills as a technician and deepen her positive impact on veterinary medicine. Off the clock, Alison stays active and creative by spending her time hiking, kayaking, doing yoga, reading, and crocheting. At home, her life is brightened by her two cats: Primrose, a sassy tortoiseshell, and Dollop, an equally spirited tabby. The two feline companions keep the household lively with their big personalities and their shared love for chasing toys around the house.

Passionate | Fiercely Loyal | Meticulous Driven by a love for complex medicine, Amanda thrives in the fast-paced worlds of Critical Care and Transfusion Medicine—the more involved and intense the case, the better. She shows up every day ready to tackle high-stakes challenges, bringing over 20 years of experience to patient care. One of her most rewarding cases involved “Doc,” a two-year-old Labrador Retriever with a mesenteric lymphatic abscess. After receiving countless days of dedicated, round-the-clock nursing care, Doc beat a guarded prognosis and walked out of the hospital with his tail wagging. Off the clock, she stays busy running a hobby farm and a dog kennel, Granite Ridge Gun Dogs, alongside her husband and two daughters. She loves gardening, tending to her diverse farm animals, and training and hunting her dogs for upland bird hunting. Her massive animal family includes 13 dogs (predominantly English Pointers, alongside Border Terriers, English Setters, and a Deutsch Langhaar), two three-legged cats, a parrot, a tortoise, pairs of donkeys and goats, a peacock duo, a flock of over 50 named chickens and homing pigeons. “Setters, Brittanys and German Shorthairs face quail as if their lives depended on it, but when a good English Pointer faces a bird, he does so with all but one foot on the coals of hell.” — Guy De La Valdene

Fun | Easygoing | Happy With over 25 years of experience in the veterinary field, Addy remains just as passionate about the profession as the day she started. Driven by a lifelong love for animals and a fascination with medical science, she has dedicated her career to being a steady hand for pets and caregivers when they need it most—especially during the critical hours of nights, weekends, and holidays. Addy thrives in the high-energy, fast-paced environment of the ER. She is particularly drawn to the triage process, where no two days are ever alike and there is always a new challenge to master. This dedication to constant growth has led her to her current career aspiration: obtaining VTS Certification in Emergency and Critical Care. When the shift ends, Addy is almost certainly headed outside; an adventurer at heart, she is happiest when traveling to the Upper Peninsula or exploring the shores of the Great Lakes, especially Lake Superior. Whether she is rock hounding, kayaking, fishing, or simply being on the water, she finds her true balance in nature. Her home life is famously full of energy and anchored by her favorite breed, the Boxer. Her personal crew includes her “hiking buddies” Truckee and Penny (both Boxers), an Australian Shepherd named Kleo, and a duo of orange tabby cats, Henry and Finn. “I speak for those who have no voice,”

Kind | Compassionate | Adaptable Betheny’s journey into the veterinary field began during her childhood, catching and taming feral kittens on her grandparents’ dairy farm. Witnessing how much veterinary care improved those kittens’ lives sparked a lifelong love for science and a calling to help both animals and people. Today, as a CVT, she considers it a true privilege to stand alongside families through both their most joyful and their hardest moments. Betheny is deeply passionate about veterinary physical rehabilitation. For her, nothing is more rewarding than seeing the tangible impact rehab has on restoring a patient’s mobility, managing their pain, and strengthening the bond between pets and their caregivers. Outside of the clinic, Betheny leads a busy and adventurous life as a mom to four boys. While her past adventures include skydiving, she now prefers more grounded activities to unwind. In her free time, she enjoys trying her hand at gardening, watching her backyard chickens, and making memories with her family. Betheny’s compassion for animals is clear through her unique household of rescue pets. Her dog, Homer, was adopted as a puppy and closely resembles a mostly hairless Peruvian Inca Orchid. She also shares her home with Pumpkin, a longhaired orange tabby, and Litten, a white flame-point domestic shorthair. This duo of sibling cats is especially unique because they are both polydactyl, meaning they sport plenty of extra toes. “Be the positive impact on the lives of others”

Attentive | Compassionate | Supportive Montana’s career as a Certified Veterinary Technician stems from her deep love for science and medicine. She shows up every day driven by a powerful mission: advocating for patients who cannot advocate for themselves. While she dedicates herself to prioritizing the well-being of every animal she treats, Montana has a special passion for exotic medicine. She loves how every unique species brings its own set of medical quirks and is always eager to expand her knowledge in this specialized area. She also possesses a great sense of humor when it comes to the unpredictable nature of the job, fondly recalling a memorable surgical case where she helped remove a completely whole, unpunctured bag of Cheez-Its from a dog’s stomach. Off the clock, Montana loves to immerse herself in nature, spending her free time hiking and fishing. While she grew up with German Shorthaired Pointers, her current apartment companion is a sweet, two-year-old Syrian hamster with beautiful golden fur who loves to run in her exercise ball. And if you ever want to surprise Montana with a treat, just make sure it isn’t chocolate—she completely dislikes it! “If you ain’t first, you’re last.” — Ricky Bobby

Dedicated | Honest | Caring Tara serves as a  Supporting Role Member to Medical Support Staff, a career path she discovered while volunteering at a low-cost spay and neuter clinic in South Carolina. What began as a transition from the retail world quickly became a lifelong calling. For Tara, veterinary medicine is about more than just medical treatments; it is about community impact and the deep reward of knowing she is exactly where she was meant to be. Tara’s “why” is rooted in a steadfast commitment to patient care. She believes that treating an illness is only one piece of the puzzle—true healing requires kindness, patience, and compassion. To Tara, a successful day means meeting the individual needs of every animal to ensure they feel safe and comfortable. She views her role as an advocate for those who cannot speak, providing empathy to both the patients and their worried owners even during the most exhausting shifts. When she isn’t at the clinic, Tara is likely outside, finding her balance in nature as an avid gardener, a frequent concert-goer, and a dedicated reader. Whether she is simply enjoying the fresh air or taking her pack of dogs to the park for exercise, she is happiest in the great outdoors. Her home is a lively “full house” featuring a diverse group of rescues and personalities, including four dogs: Sadie, the “grumpy old lady”; Karma, a big, loud Pittie who loves barking at the TV; Lady, the sweet and quiet one; and Breg, the “goofy young problem child.” Rounding out her family are two amazing cats named Bud and Coraline, along with two box turtles and a red-eared slider. “It is only with the heart that one can see rightly; what is essential is invisible to the eye.” — Antoine de Saint-Exupéry

Fiery | Loving | Caring Alexis is driven by a lifelong bond with animals. Having grown up surrounded by them, she transitioned her natural affinity into a professional calling. Her “why” is rooted in advocacy; she shows up every day to be a voice for those who cannot speak for themselves, ensuring every animal that walks through the doors receives the dedicated care and support they deserve. While Alexis finds fulfillment in every aspect of veterinary medicine, she is particularly motivated by the immediate impact of helping animals in their time of need. Looking ahead, Alexis aims to further her expertise by potentially becoming a Veterinary Technician, with a long-term goal of working in a setting that includes horses. When she is off the clock, Alexis is almost always outdoors, whether she is running, hiking, or spending time with her animals. Her home is a bustling sanctuary featuring two horses, Callie and Dan, who share a unique love for chips and popsicles, and a shy but lovable hinny named Simon. Rounding out her “farm” are two cats named Hemi and Cuda, a few chickens, and a herd of eight goats—Brigs, Straten, Cubby, Gus, Holly, Molly, Alice, and Olivia—most of whom are affectionately named after tractors. “So do not fear for I am with you, do not be dismayed for I am your God.” — Isaiah 41:10

Funny | Kind | Helpful Marissa was drawn to out of a deep-seated love for animals and a desire to help them in any way possible. For Marissa, the “why” behind her work is simple: she shows up every day for the patients and for the opportunity to collaborate with her amazing coworkers. She finds joy in the sheer variety of the veterinary profession, embracing the chance to see and learn something new with every shift. When she isn’t supporting the medical team at the clinic, Marissa enjoys the creative outlet of doing her own nails and values quality time spent with her family. She stays active by going on frequent walks with her favorite four-legged companion, Laney, a German Wirehaired Pointer who is always ready for an outdoor adventure. Rounding out her animal family at home is a group of barn cats affectionately known as “The Barn Crew.”

Goofy | Kind | Reliable For Katelyn, the career choice was simple math: medicine is cool, animals are cool, so veterinary medicine was the perfect fit. Her “why” is fueled by those moments when the hard work is recognized—whether it’s a heartfelt thank you from a caregiver or the occasional delivery of cheese curds! She finds the most joy in the profession when people show genuine appreciation for the heart and brainpower the team puts into every case. During her time at UWRF, Katelyn developed a keen interest in animal behavior, particularly in how different species act and interact with one another. She brings that analytical yet empathetic mindset to the clinic every day. While the job can be intense—such as her memorable experience stabilizing a critical DFW (Deer Foot Walker) case—she remains a steady advocate for her patients. When she isn’t “vibing” at the clinic or keeping the lab in top shape, Katelyn stays busy with creative projects and physical activity, enjoying embroidery, yoga, weightlifting, and tending to her growing collection of plants. As a dedicated pet trainer, she works with her dogs and cats alike to sharpen their skills and keep them engaged. Her home is run by two sets of brothers: Comet and Apache, eight-year-old German Shepherds who love coming to work to visit their friends, and Rick and Morty, five-year-old domestic shorthair cats who are just as enthusiastic about “treat time” as their canine siblings. “The inner machinations of my mind are an enigma.” — Patrick Star

Compassionate | Hardworking | Dependable While Serenity has a soft spot for small animals, her heart belongs to the farm. This dedication to large animal care is fueled by a desire to be part of every stage of an animal’s life and health. She approaches every shift with a hardworking and dependable spirit, wishing more people understood the emotional and physical grit required in the veterinary profession. For her, every animal has a beauty worth seeing and a life worth saving. A few years ago, a job on a dairy farm changed everything for Serenity, where pregnancy checks, dystocias, and newborn calves sparked a deep-seated passion for large animal medicine. Driven by the critical need for large animal veterinarians, she has set an ambitious career path to move from CVT to DVM. Serenity is rooted in the reward of seeing “critters” return home healthier than they arrived, advocating for the idea that veterinary work is far more complex than just playing with puppies and kittens. Off the clock, you’ll find Serenity exactly where you’d expect: outside. Whether she is riding horses, walking her dogs, or losing herself in a good book, she is the happiest when surrounded by nature and farm life. Her home is a bustling sanctuary for animals of all sizes, including three horses—Moon, Angel, and Koda—and two busy ferrets, Thing 1 and Thing 2, who are professional sock thieves. The household is rounded out by a rescued Pitbull named Babygirl and a Cane Corso named Anobis (aka Gobber), who is famously obsessed with destroying chew toys in record time.

Friendly | Cheerful | Adventurous Wesley’s journey into veterinary medicine began in front of the TV, inspired by The Incredible Dr. Pol as a child. Today, that childhood curiosity has evolved into a dedicated career focused on mastering the skills necessary to help animals in need. He finds the technical side of medicine particularly fascinating, enjoying the intricacy of surgical procedures and the transformation of a patient from injury to recovery. Wesley shows up every day driven by the goal of advancing his expertise, with aspirations to return to school and earn his CVT certification. Wesley views animals as much more than just pets—they are lifelong companions and best friends. Early in his career, an interaction with a grieving client taught him the profound weight of the human-animal bond. This experience solidified his commitment to making difficult moments just a little bit easier for both the patient and the caregiver. While he is quick to remind people that the profession involves much more than “playing with puppies and kittens,” he’s the first to admit that if there’s a puppy in the building, he’ll be there to offer some love. Off the clock, Wesley embraces his adventurous side through hunting, archery, and playing video games, or he simply unwinds with a good book. By a happy coincidence, he adopted both of his cats while working at veterinary clinics, and they have since become the permanent “Sirs” of his household. Sir Felix is a friendly four-year-old black and white cat who is a “perfect angel,” while Sir Fitzgerald is a playful two-year-old who is always looking for belly rubs or a bit of mischief. “If you’re not having fun, you’re doing it wrong.”

Thoughtful | Practical | Kind Jillian grew up surrounded by animals, knowing from a very young age that her future would be in veterinary medicine. Inspired by her mother, she steps into her role every day with a clear mission: to help as many patients as possible and support the families who love them. She understands deeply that veterinary care is about much more than just treating animals—it is about supporting people through some of the most emotional moments of their lives. Looking to the future, she is driven to expand her impact by working toward becoming a Certified Veterinary Technician. Off the clock, Jillian is completely in her element helping out on her family’s beef farm, where she gets to indulge her huge passion for cattle and tend to the chickens. When she isn’t busy on the farm, she enjoys staying active outdoors by hunting, shooting trap, hanging out with friends and family, and taking her dogs for walks. Her home life is shared with a diverse and lively mix of companion animals, including Spark the German Shepherd, Baler the Miniature Dachshund, and a unique tortoise named Mater. “Be kind, for everyone you meet is fighting a battle you know nothing about.”

Passionate | Determined | Caring Taylor felt called to the veterinary field after a life-changing volunteer trip to Costa Rica. While working at a free spay and neuter clinic there, she witnessed firsthand the impact of providing essential care to underserved communities. This experience solidified her “why”: showing up every day to make a tangible difference in an animal’s quality of life. Taylor is particularly passionate about preventative medicine, advocating for spaying and neutering not only to manage the pet population but to help prevent serious medical issues later in life. Off the clock, Taylor loves to travel, having visited 36 states and 8 countries so far. When she isn’t exploring new places or camping, she enjoys the quieter side of life by reading or working on puzzles. Her constant companion at home is her 13-year-old cat, Sylvester, a dapper black and brown tabby who is famous for always wearing a bowtie and his love for snuggling in the sun. “If you never bleed, you’re never gonna grow.” — Taylor Swift

Analytical | Pragmatic | Proactive Jo serves as a Supporting Role Member (Processing Specialist) for our Caregiver Support Staff, bringing a unique blend of processing expertise and deep empathy to the team. Drawn to the veterinary profession by a desire to help others during their most vulnerable moments, Jo focuses on the “small actions” that make difficult days easier. Whether streamlining a complex workflow or providing a steady hand during end-of-life care, Jo’s goal is to ensure that every person who enters the clinic feels supported, respected, and heard. With a professional philosophy of “can’t stop, won’t stop,” Jo is a natural problem-solver who thrives on making sense of chaotic situations. She is particularly passionate about caregiver communication and patient advocacy, believing that strong teamwork is the key to navigating the emotional complexities of veterinary medicine. Rather than pointing to a single dramatic case, Jo finds the most fulfillment in the “collective moments” where the system works perfectly—where the patient gets the right care, the workflow remains smooth, and the caregiver leaves feeling fully supported. When the day is done, Jo recharges through creativity and family time. Whether working on art projects with their daughter or taking short day trips “up north,” Jo values the balance that family life provides. Known for using humor to lighten stressful situations, Jo is the person who is likely already halfway through fixing a complicated process before most people have noticed the glitch. “Can’t stop, won’t stop.”

Dedicated | Artistic | Observant Talia serves as a Supporting Role Member (Communications Support) to the Caregiver Support Staff. Talia’s path into the veterinary profession was driven by a lifelong love for animals and a desire to see them thrive. She shows up every day with a deep sense of dedication to her team and her role, ensuring that every patient receives the best possible care. Talia is particularly fascinated by the unique and complex medical cases that come through the clinic doors, and she has a special soft spot for our feline patients. She wishes more people understood that, regardless of the situation, the ultimate goal of every veterinary professional is always the same: to help the patient. Off the clock, Talia enjoys immersing herself in art and the outdoors, often finding inspiration in nature’s quiet beauty. Much of her free time is centered around her three cats—Nova, Vega, and Deja—whom she describes as the sweetest girls. In addition to her feline companions, she maintains a peaceful home environment filled with a large variety of fish.

Adventurous | Motivated Isabelle has had a lifelong passion for the animals that was inspired by her early days exploring wildlife outdoors. She is deeply rooted in making a difference: she shows up every day motivated by a workplace that values its team and the opportunity to help a furry friend in need. She is particularly passionate about learning from the diverse cases that come through the clinic doors and understanding the mechanics of how to help each unique patient.Isabelle is currently pursuing her career aspiration of attending college to become a Licensed Veterinary Technician. Outside of work, Isabelle is an adventurous spirit who enjoys biking, jogging, hiking, and diving into 3D crafts. (Fun fact: She also races lawnmowers with the CWMRA!) Back at home, she cares for her own lively menagerie, including three cats—Asher (a sleek black DSH), Petra (a dilute calico DSH), and Mocha (a brown tabby DLH)—alongside Kore`, her crested gecko. “If there is no struggle, there is no progress,”

Pursuing the vet field has always been in the back of Trenity’s mind ever since they asked us what do you want to be when you grow up. She originally wanted to be a doctor at that time but as you see, she is no doctor. However, she shows up to support her coworkers and the community in the little ways I can. Trinity is grateful to have four charismatic cats, Rosé, Sylvester, Shroomie and Killua Jones – They are a vivacious bunch! In her downtime she enjoys creative hobbies, gaming and pretending she exists. Her friends would say she has a flair for the dramatic but she would say it’s a good time. “Remember the importance of spaying and neutering your cats and dogs!”

Energetic | Happy | Loud Tarynn was inspired to enter the veterinary profession by a simple but powerful goal: to be a voice for those who cannot speak for themselves. She approaches her role with a high-energy, positive attitude and a deep sense of empathy. She wishes more people understood that veterinary professionals are deeply invested in their work and have feelings too—carrying the weight of every patient’s journey home with them. Looking ahead, Tarynn is focused on advancing her medical expertise, with plans to become a Certified Veterinary Technician and the potential goal of one day earning her DVM. Originally hailing from the Upper Peninsula of Michigan, Tarynn stays true to her “Yooper” roots by spending as much time as possible outdoors hiking, fishing, or boating. When she isn’t finding her balance in nature, she is at home with her two cats: Archie, an outgoing orange tabby who is a total people-person and famous for his high-energy sprints, and Calypso, a beautiful calico who balances her independent “me time” with cozy couch cuddles. “I wanted to be the voice for something that doesn’t have one.”

Creative | Kind | Eccentric Hailey pursued a career in the veterinary profession to find a fulfilling and unique path that allows her to combine her love for animals with her desire to help people. Her “why” is centered on the daily delight of greeting every pet that walks through the door and providing support to caregivers in their time of need. She approaches every patient with kindness and empathy, working through even the most difficult cases to ensure every pet and caregiver feels heard and supported. With a personality that is as creative as it is kind, Hailey thrives on artistic expression. Off the clock, she stays busy reading, crocheting, playing video games, and painting. Her eye for detail and love for the arts fuel her long-term career aspirations, as she dreams of one day working in graphic design or publishing. For Hailey, the ideal life is one that is simple and fulfilling, balanced by a career that allows her to make a difference while pursuing her artistic passions. Hailey is surrounded by her own four-legged family members, each with their own distinct quirks. Her home is kept lively by two dogs: Bailey, a clingy retriever mix who never goes anywhere without her favorite blankie, and Sasha, a miniature pinscher who takes her job as the household “guard dog” very seriously. Sasha’s favorite activity is running joyful circles the second she gets outside. Joining the dogs are two cats: Kiki, a “quirky void” who is always watching from nearby, and Kiva, a happy tortoiseshell who begins purring the moment anyone enters the room.

Driven | Adaptable | Compassionate MacKenzee is motivated by the direct impact she can make on families, finding her “why” in providing a sense of calm and compassion during what are often a caregiver’s most stressful moments. She takes great pride in being part of a team that advocates for animals and supports the people who love them. Looking toward the future, MacKenzee is focused on expanding her medical knowledge and plans to attend college to become a Veterinary Technician. Outside of the clinic, MacKenzee leads an exceptionally active and disciplined life. She is a Sergeant in the Wisconsin Army National Guard, serving as a CBRN Specialist—a role that speaks to her adaptability and drive. When she isn’t in uniform, she is often training for her next powerlifting competition or relaxing with a good anime series. When she isn’t training or on duty, she is likely at home watching anime with her four cats. Her feline family includes the incredibly sweet orange tabby, Mr. Squishy; a discerning Ragdoll named Miah; Nezuko, a shy tuxedo cat with a love for catnip and tiny couches; and Maple, a cuddly long-haired cat who never tires of chasing lasers.

A graduate of the University of Wisconsin-Whitewater with a degree in Communications and General Management, Morgan possesses a professional foundation built on strategic leadership and disciplined execution. While her academic background provides the blueprint for her leadership, her tenacity was forged as a collegiate athlete. She brings this distinctive mindset to the workplace, helping build resilient, high-integrity teams that view every obstacle as fertilizer for future growth. Recognizing that veterinary professionals are among the most dedicated yet emotionally taxed individuals in the workforce, she translated her lifelong passion for animals into a mission to cultivate the people who treat them. She believes that true development requires a balance of “good and bad” conditions to reach full potential. Just as a seed needs both the warmth of the sun and the trial of the storm, Morgan views the challenges of the veterinary industry as necessary catalysts for building stronger, more capable teams. In her current role, Morgan acts as a vital bridge between clinical excellence and operational health. Her leadership is intentionally moldable, providing exactly what the clinic requires at any given moment. Her goal is to clear the path and cultivate the clinic, so the team can focus entirely on patient care.
Committed to a culture of integrity and adaptive support, Morgan is dedicated to evolving the industry one step at a time, ensuring that both the business and the people behind it can truly flourish.

Introverted | Overthinker | Compassionate Inspired by a deep love for animals and a curiosity for the medical side of their care, she is driven by a commitment to continual professional and personal growth. She is especially passionate about the “human” side of veterinary medicine—building transparent, trusting relationships with caregivers to show that the team cares for every patient just as much as their families do. To her, strong communication and a sense of community are the heart of providing exceptional care. One of Hannah’s most memorable experiences involved supporting a family through a difficult end-of-life decision during the height of the pandemic. By offering steady, patient reassurance and a compassionate presence, she helped a grieving owner navigate their fears and find peace. It is this dedication to helping others through their most vulnerable moments—even when it means sharing a few tears—that defines her approach to the profession. Off the clock, you’ll find her immersed in a fantasy novel, crocheting, or playing volleyball. A true “cat lady” at heart, all of her feline companions are named after book characters. Her home is shared with Luna, a nine-year-old with “firm boundaries” who is perfectly sweet at home, and two eight-month-old kittens, Vin and Valette. These younger additions are affectionately described as “goblins” because no food in the house is safe when they are around. “If I look back, I am lost.” — Daenerys Targaryen

Adventurous | Devoted | Compassionate Chelsey plays a vital role in ensuring the clinic runs smoothly behind the scenes. After spending time at home raising her children, her lifelong love for dogs inspired her to re-enter the workforce within a field that makes a real difference for animals. Chelsey’s “why” is simple and selfless: she shows up every day to support the incredible medical and support teams at the clinic, providing the operational stability they need to focus on their patients. Off the clock, Chelsey is an outdoor enthusiast who enjoys hiking, kayaking, and camping with her husband and their six children. A gymnast for 30 years and a current coach, she stays active and loves watching her kids pursue their passions. Their family dog, a mini Bernedoodle named Moxie, fits right into their adventurous lifestyle with her love for car rides, bug-hunting, and high-speed zoomies.

Supportive | Dedicated | Animal-Lover Anne is motivated by a strong commitment to supporting the mission and goals of our clinic. Her “why” is centered on the team; she shows up every day to handle the essential support tasks that allow our medical staff to focus on what they do best—taking care of patients. Anne wishes more people realized just how deeply everyone in this profession cares about doing what is best for animals. For her, the most touching moments on the job aren’t the high-drama cases, but the heartfelt thank-you notes from caregivers that serve as a reminder of the clinic’s impact on the community. When she isn’t keeping things running smoothly at the clinic, Anne’s life is beautifully chaotic. She is a dedicated sheep herder, a hiker, a rock painter, and a fan of Dungeons & Dragons and reading. In a true testament to her love for her pets, Anne admits she actually bought a sheep farm specifically for her dogs rather than getting dogs for the farm. Whether she is strategically navigating a D&D campaign or herding sheep, she embraces the unpredictability of life. Anne’s home is powered by the high-energy antics of five Australian Shepherds: Qwill, Bob Ross, Gingersnap, Solaire, and Darumaka. Their days are spent running around the farm yard like “hooligans” and barking at anything that looks out of place—Gingersnap, in particular, has a personal vendetta against snow falling off the barn roof. While they are often seen bouncing off the furniture or begging for more herding time, they always make sure to find a few quiet moments for cuddles. “Most gods throw dice, but Fate plays chess, and you don’t find out til too late that he’s been playing with two queens all along.” — Terry Pratchett