This episode is RACE Approved CE ContentGet CE Credit Forgiveness Model | Implementation Guide
One thing that we have found to be most lacking when hiring and managing staff is an ability to forgive their coworkers. This skill set has been waning for a long time, and the lack of these deliberate conversations can be a major contributor to drama and a lack of team performance.
The forgiveness model boils down how to have the conversation between two people to either exonerate one another or release the anger and part ways. This model allows us to have emotional and rational conversation to express how we feel, but also come to a mutually agreed upon solution, and shift our sights forward.
In this episode, we review all the parts of the Forgiveness Model and how they can have a great impact in your clinic or business. We highly recommend these sources to support this great tool.
PAW Health Resources: http://bit.ly/PAWCast
The Culture Code by Daniel Coyle: https://amzn.to/2lB5rdy
Traction by Gino Wickman: https://amzn.to/2n9kvjc
Extreme Ownership by Jocko Willink: amzn.to/2nfvo2Ia
The U.S Army After Action Review by David Garvin: http://bit.ly/2lCJWsS
The PAWCast is a semi-weekly veterinary podcast devoted to sharing the ideas of how to be a force of change in the veterinary profession. Those who will find this content helpful will be those who appreciate and wish to implement change for the better in their professional lives. These skills and techniques can be applied at any level of experience or influence, and are the things that have led PAW Health Network to over 250% growth in 3 years. Our industry needs help, and you are the force of change. Let us show you how.